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TitansPay | TennesseeTitans - TennesseeTitans.com

TitansPay

General Questions

What is TitansPay?

TitansPay is an alternative payment method at Nissan Stadium that is accessible through the Titans App. Use TitansPay to make payments and redeem virtual Titans Dollars at select concession stands during Titans home games! If you're a Season Ticket Member, use TitansPay to apply your STM discount at the Titans Team Store and select concession stands.

How do I use TitansPay?

View our TitansPay How-To-Guide for instructions on how to set up your TitansPay account and use it at checkout at the Titans Team Store and select concessions at Nissan Stadium.

Do I need to download another app?

No, TitansPay is seamlessly integrated into the Titans App.

Titans Dollars

What are Titans Dollars?

Titans Dollars are a virtual currency that can only be redeemed at Nissan Stadium in electronic form through TitansPay. Once Titans Dollars have been added to your account, that amount can be toggled on and off to automatically be deducted from your next purchase.

How do I see my Titans Dollars balance?

From the home screen of TitansPay, select My Badge. You will see your Titans Dollars Balance under your account information.

How do I track where I've utilized my Titans Dollars?

From the home screen of TitansPay, select My Activity. You will see a full history of all transactions made using your Titans Dollars.

Do my Titans Dollars expire?

Yes, all Titans Dollars awarded for the football season will expire when the football season concludes.

Season Ticket Members

How do I apply my Season Ticket Membership discount on transactions?

Season Ticket Members can apply their STM discount at the register during checkout at the Titans Team Store and select concession stands. Through the Titans Mobile App, select TitansPay, followed by My QR Code. Scan your QR code at the register and your membership discount will be automatically applied. Please note that you must be logged in using the email address associated with your Season Ticket Membership SeatGeek account. Please note, TitansPay is required at the Titans Team Store and participating concession stands to receive your discount.

What concessions items are discounted?

Season Ticket Members receive a 25% discount on the following items: Domestic Beer (can only), Water, Pretzels, Hot Dogs, Soda, & Candy.

Where can I use my STM discount?

Season Ticket Members can enjoy their discount at all fixed and grab 'n' go concession stands inside Nissan Stadium during Titans home games - with the exception of Hattie B's, Martin's BBQ, Daddy's Dogs, and portable concession stands. The STM discount is also valid at the Titans Team Store or participating concessions stands; TitansPay must be used.

Where do I find the concessions Item of the Game?

Concession Item of the Game will be displayed at fixed concession stand locations on the TV displays as well as in the Know Before You Go emails sent out for each Titans home game.

Can I transfer my discount?

Yes! When a Season Ticket Member transfers a ticket out of their account, their discount will transfer with the game ticket.

Can I use a screenshot of my TitansPay QR code?

No. Screenshots of your TitansPay QR code will not be accepted as the QR code will change with every use.

22nd Element Members

Where is my 22nd Element Concession Credit?

Your 22nd Element concession credit has been converted to Titans Dollars, and can be accessed through TitansPay within the Titans App. Like your STM discount, you will scan "MY QR CODE" during checkout at select concession stands to redeem your Titans Dollars.

Can I transfer my 22nd Element Concession Credit (Titans Dollars)?

No, 22nd Element concession credit is non-transferrable.

What can I use my 22nd Element Concession Credit on? (Titans Dollars)

22nd Element Members can use their concession credit at fixed concession stands throughout Nissan Stadium during Titans home games.

Payment Methods

Do I have to upload a personal credit card to TitansPay?

Season Ticket Members and 22nd Element Members are not required to upload a credit card to utilize their discount or credit at all locations; however, it is required for Gab & Go concessions.

Adding a credit card to your TitansPay account will create a faster and more seamless checkout experience.

Is TitansPay safe and secure?

Yes. Mobile payments are one of the safest ways to make a payment.

What payment methods can I add to TitansPay?

TitansPay works with all major debit and credit card providers. These cards are listed as payment methods within the app, and you can choose which form of payment to be used at checkout, including Titans Dollars.

Can I still use my credit card at the register?

While TitansPay is an alternative payment method for 5x faster checkout, credit cards and mobile payments will still be accepted at all registers. Cash is not accepted. Cash conversion is available at a reverse ATM behind section 124.

Can I make a split transaction between my remaining Titans Dollars and a credit card?

Yes. If the value of your order is greater than you Titans Dollars amount, the system will automatically charge the remaining balance to the saved payment method on your TitansPay account. If you do not have a saved payment method in your TitansPay account, the cashier will ask for the remaining balance to be paid by card at the register.