If you need assistance with anything during your visit to Nissan Stadium, we suggest the following:
• Speak to a uniformed event staff person. Event staff wear red and gray shirts with markings identifying them as staff and are trained to assist you or direct you to someone who can.
• Ask a uniformed police officer to direct you to a stadium event staff person.
• Visit one of the Fan Services booths. Fan Services Representatives are staffed throughout the stadium in red polo shirts and jackets. Fans can obtain directions, locate stadium services, request assistance and find other useful information at each red Fan Services booth.
Lower Level – Gate 1, Gate 6, North and South End Zone Plazas
Club Levels – Top of the Escalator Landing
Upper Level – South Platform by the Express Elevators
• Text your issue and seating location to 69050 and a uniformed event staff person will be deployed to your seating area to assist. The text should be formatted as follows: FANHELP ISSUE AND LOCATION. Standard rates apply.
• Call the Fan Assistance Hotline at 615.565.4494
When attending a game, you are required to refrain from the following behaviors:
- Behavior that is unruly, disruptive or illegal in nature
- Intoxication or other signs of alcohol impairment that results in irresponsible behavior
- Foul or abusive language or obscene gestures
- Interference with the progress of the game (including throwing objects onto the field)
- Failing to follow instructions of stadium personnel
- Verbal or physical harassment of opposing team fans
- Smoking, except in designated areas
Fans are responsible for their conduct as well as the conduct of their guests and/or persons occupying their seats.
Nissan Stadium staff will promptly intervene to support an environment where patrons, their guests and other fans can enjoy the event free from the above behavior. Event patrons and guests who violate these provisions will be subject to ejection without refund and potential loss of ticket privileges for future games. The Titans and Nissan Stadium thank you for adhering to our Fan Code of Conduct.
Let's all enjoy the game!