What if games are postponed?
If a game is postponed, all tickets will be valid for the rescheduled date.
What is the Titans refund policy?
If a game is canceled and cannot be rescheduled, or is played under conditions that prohibit fans from attending (for example, if a public authority restricts gatherings to no more than a small number of people), the amount paid would be credited toward a future playoff game or your season tickets for the 2021 season; you would also have the option to receive a refund.
Will games be played with social distancing being enforced?
While we are not going to speculate or try to predict today what things will look like in coming months, we are currently working on our plans and procedures for hosting games. We will make adjustments as necessary in order to conduct games in a safe and efficient manner. We will continue to make decisions based on the latest advice of medical and public health officials, as well as in full compliance with current and future government regulations, and NFL policies. We will be prepared to adapt as necessary and will communicate any changes to our fans, players and community at the appropriate time.
If games are played at limited capacity, will I be able to attend?
While we aren't in a position to communicate specifics at this point, pending approval from local authorities, it is our hope that all Season Ticket Members will have the opportunity to attend a number of games this season. Updated information regarding your season tickets and available options for the 2020 season will be emailed to you in the coming weeks.
What if I am not comfortable returning for the 2020 season?
Due to the ongoing COVID-19 pandemic, Season Ticket Members have the option to defer season tickets for the 2020 NFL season, while retaining their PSL(s) for 2021. To defer the season, please call Season Ticket Services at (615) 565-4200.
Should I expect changes to the gameday experience at Nissan Stadium?
The health and safety of all Titans fans remains at the forefront of all decisions. We are aware of the challenges the COVID-19 outbreak presents to our gameday experience. Rest assured, we are hard at work preparing for your return to Nissan Stadium. Our staff is closely monitoring recommendations and guidelines from the CDC and the NFL. All updates regarding enhancements and improvements to the gameday experience will be communicated to all ticket holders in the coming weeks. Please visit TennesseeTitans.com/SafeStadium for the latest information.
