Inside Sales | Tennessee Titans - TennesseeTitans.com

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The Tennessee Titans Inside Sales program is a 10-12 month sales development program focused around coaching and developing the industry's next class of elite sales professionals.

As a member of our team, you will be responsible for selling seat licenses, season tickets, group tickets and partial plans. We are seeking highly motivated individuals with strong communication skills, an unmatched work ethic, a passion to learn and help contribute to the NFL's #1 ranked Group and Partial Plan team.

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Our Core Beliefs

Our Core Beliefs

The Tennessee Titans strive to be an ELITE franchise in the National Football League, excelling both on and off the field. Our mission is to win, serve, and entertain our fans, community, and one another by living through our values in everything we do. We value Excellence, Leadership, Improvement, Teamwork, and Execution.

To accomplish the mission, the Titans seek hard-working, dedicated, and talented individuals who are driven to always display the highest levels of professionalism. We place a high value on diversity, and the constant professional and personal development of all members of our organization is of the highest priority.

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High Quality Individuals

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Producers

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Passionate

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Determined/Self-Motivated

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Competitive

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Hardworking

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Excellent Communication

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Positive Attitude

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Coachable

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Training/Development

Training/Development

  • Two weeks of onboard training
  • Two 3-day training sessions with professional sales trainers
  • Improvisation training
  • Guest speakers
  • Biweekly one-on-ones
  • Ongoing weekly trainings
Culture/Perks

Culture/Perks

  • Hourly Rate + Commission & Bonus opportunities
  • Eligibility for health insurance
  • Eligibility for 401(k)
  • Lyft Program Perks
  • Department & Staff Outings
  • Employee Appreciation Events
  • Titans Gear Stipend
  • Wellness Program (we're in the process of relaunching this benefit!)
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BROOKE ELLENBERGER
VICE PRESIDENT OF TICKETING

Brooke Ellenberger joined the Titans in March of 2015 after spending 11 years with the Houston Astros, including her last three years in Houston as the Senior Director of Ticket Operations and Strategy.

In her time with the Titans, Ellenberger has grown the team's ticket office and developed a plan to improve both engagement and customer service for the season ticket members. Under her leadership, the team also implemented digital ticketing and a variable pricing model for tickets.

She originally joined the Astros in 2004 as the Ticket Systems Manager and worked her way up through the ticket office, holding various titles.

Before working for the Astros, Ellenberger spent four years with the New Orleans Saints. She joined the organization as ticket sales representative and was the Box Office Manager at the time of her departure to the Astros.

A native of Rock Hill, SC, Ellenberger graduated with a degree in marketing from Clemson University.

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JIM RICE
SR. DIRECTOR OF TICKET SALES

Jim Rice enters his ninth season with the Titans in 2023, and second as Sr. Director of Ticket Sales.

Jim oversees the ticket sales office, which includes the selling of season ticket packages, partial plans and group ticket packages.

A native of Walton, N.Y., Jim graduated from SUNY Cortland in 2006 with a degree in sport management. He spent nine years working in Minor League Baseball for the Binghamton Mets, Gary SouthShore RailCats, Joliet JackHammers and Colorado Springs Sky Sox.

Jim made his way to the NFL in 2015 when he joined the Titans organization.

He currently resides in Hermitage, Tenn.

NASHVILLE, TN - JULY 21, 2021 - Portrait of Tramaine Parks of the Tennessee Titans at Nissan Stadium in Nashville, TN. Photo By Donald Page/Tennessee Titans

TRAMAINE PARKS
INSIDE SALES MANAGER

Tramaine Parks enters his 5th season with the Titans in 2023.

Tramaine oversees the organization's Inside Sales team including recruiting, training, coaching and developing. Additionally, he assists the Director of Ticket Sales & Group Sales with the overall ticket sales strategy.

Tramaine originally joined the Titans as an Inside Sales representative in 2019 before working his way up to Account Executive, Senior Account Executive and now the Manager of Inside Sales.

A native of Jackson, TN., Tramaine attended Jackson State Community College as well as the University of Memphis.

Tramaine and his wife, Heather, have two children, Lauren and Blake. They reside in Mount Juliet, TN., with their dog Harley.

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